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Shipping & Returns
Q: What is your
complete returns policy?
A: We only accept return the merchandise in following cases: we send you the
wrong size/color/item or you received merchandise with blemishs. Return items
must be sent back in their original packaging, with store tags attached. To send
an item back to us, You may use any shipper you like, but we recommend
purchasing tracking and insurance, as
Airjordanmart.com
cannot be responsible for lost return shipments.
Once we receive your return package, please allow 1 weeks for processing. We
will send you an email notification when your refund has been processed. Your
refund will be issued according to the payment method you selected for the
original order. Shipping fees are non-refundable.
*Please contact with our customer service to get delivery address if you want to
return items.
Q: If I need to
return an item, do I have to pay the postage?
A: Yes, if you mail an item back to us, you will be responsible for the return
postage. Additionally, we recommend that you add tracking and insurance for your
own protection.
Q: Are any items
non-returnable?
A: Some products are non-returnable for hygiene reasons.
Returning policy: We sent you the wrong size/color/item or the production have
distinct dilapidation/damage. All the returning item must be unworn and unwashed
with original packing and tags.
Non-returnable case:
1:Dislike the product after get it
2:Contact us for more details before you buy from us if you are not sure about
the size. Otherwise we do not accept your wrong size returning request.
3:Size standard disputed
4:Contact us for more details before you buy from us if you are not sure about
the material. Otherwise we do not accept your wrong material returning request.
5:You don't want our products
6:The
Airjordanmart.com
retained the ultimate right of interpretation of our return policy
