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Frequently Asked Questioned
- What are Variant Jordan Shoes?
- What are Sample Jordan Shoes?
- What are Lookalike Jordan Shoes?
- What are Custom Jordan Shoes?
- How Can I protect myself from buying fake Jordan Shoes?
- Can delivery address be different from the billing address?
- What happens after I place the order?
- My card was not accepted as a payment method, although it is issued under one of the above mentioned international organizations. Why?
- What currencies are acceptable?
- When will I get ordered product?
- Can I monitor the delivery process?
- Who will offer support related to orders, payment and delivery?
- How secure is the online transaction?
- The order process was interrupted. What happens now?
- Is my personal information safe?
- Is card data kept on Airjordanmart.com Servers?
- What exactly can I do with My Account?
- What payment methods do you support?
- Do I have to pay Custom Tax?
- What are Variant Jordan Shoes?
- These are fake Jordan's. Pure and simple. Loads of sites use this term but it is deliberately misleading. Variants are fake Jordan's, straight up. Look at the Policy section on their site, it might be hidden somewhere but will usually say “these Jordan shoes are factory variants” as if that means they are some bona fide product. They aren’t.
- What are Sample Jordan Shoes?
- Everyone knows about samples but briefly for the uninitiated, ‘samples’ come in Size 9 with no box, and are used to roadtest different looks for a shoe. You can come across some unusual samples, some of which are valuable for sure.
- What are Lookalike Jordan Shoes?
- These can be found in department stores, are made by an anonymous brand and are very cheap replicas. Personally I find them more odious than fakes in some ways, but I guess they don’t pretend to be anything they are not. These shoes must infringe copyright so I don’t know how they get away with it but they do.
- What are Custom Jordan Shoes?
- If you see shoes in a non-original colourway, it is either a sample, a fake or a ‘custom.’ Customs are shoes that have been hand detailed in some way. There are quite a few well known custom designers out there who are quite famous in their own right. They take a legitimate shoe and jazz it up and then charge premium prices, so it is unlikely you’ll be buying these without being aware of it. Some sites call their shoes ‘customs’ but they are fakes. Pretty much anything that has been structurally altered is fake.
- How Can I protect myself from buying fake Jordan Shoes?
- The first is to only buy your shoes from reputable sources. Footlocker, Finishline, Eastbay, and Final Score won’t sell fakes. The best bet is to be patient and not get too carried away, most styles will come up again if you’re prepared to wait. Plus, the longer you hang around the more you’ll learn and the less likely you will be ripped off. As far as fake on-line retailers go, there are a few ways to spot them out. The general look of their site is often pretty amateurish and unsophisticated, but not always. Quite often they’ll use photos pinched from other sites, and if you search around long enough you’ll start to see that the same pics pop up again and again. However, strictly going by the photos is a pointless exercise. Some sites use pictures of real shoes and then send you the duds, usually with no return address. Also, many won’t have credit card facilities hooked up so they’ll often ask you to pay with a money order. Don’t. You’ll never see your money again. Also, when shoes are this rare, how do you think it is possible to have a full size range available at all times?
- Can delivery address be different from the billing address?
- The delivery can be made to another location, different from the one stated in the billing address. After You placed the order ,Please Send email to service@airjordanmart.com
- What happens after I place the order?
- After placing the order you will receive an order confirmation along with an all order's information within 24 hours and will go on contact by email for any new information for your parcel, so please open your maillbox for times after your ordering online.
- - Insufficient funds - it is necessary to charge your account or to extend current credit limit;
- Your card is on a "blacklist" - it is reported as being stolen, lost or blocked by the cardholder;
- Card issuer doesn't authorize eCommerce transactions - issuing bank must be contacted and asked to activate this service. Of course, this can be verified even when the customer chooses a certain type of card, because there are some banks which do not allow these kind of transactions;
- The card issuing bank could not be contacted and the defined "stand-in" limits do not allow eCommerce transactions or there is a specific maximum value of the transaction. You will have to call your bank support line using the phone numbers printed on the back of your credit/debit card. Your card issuing bank is the only place where realistic information regarding the transaction incident can be found.
- What currencies are acceptable?
- The accepted billing currencies are EURO , USD,Brith Pounds,AUD,CAD. However, the credit/debit card currency is transparent during the ordering process: you can have a credit card issued in Canadian Dollars and be billed in USD Or GBP. The exchange will be automatically done by your bank . Additionally, when ordering on the internet, product prices can be viewed in other currencies by selecting a different display currency: EUR (European Euros), USD (US Dollars), GBP (United Kingdom Pounds).
- When will I get ordered product?
- The average shipping time for your Order is 3 to 9 business days, but please allow up to 2 weeks for delivery due to third-party delivery service
- Can I monitor the delivery process?
- Yes, when the product delivery takes place, you will receive a notification by e-mail which notify you that your shoes has been shipped ,and 24 hours later ,the tracking number that you have received will be trackable on Express Mail Service Official site : http://www.ems.com.cn/english-main.jsp , you will find the possibility to look-up an order, so that you can see exactly its current status.
- Who will offer support related to orders, payment and delivery?
- Airjordanmart.com support team will be at your disposal during the working time.You can contact Visa Email ,
- How secure is the online transaction?
- All transactions are made using a SSL connection (128 bytes) provided by Verisign. The data sent from your browser to Airjordanmart.com servers is always encrypted The data sent from your browser to NPbuy servers is always encrypted. All Airjordanmart.com servers are certified Hacker Safe and scanned daily by ScanAlert for known vulnerabilities. Additionally Airjordanmart.com does not store any credit card sensitive information.
- The order process was interrupted. What happens now?
- In case you haven't received any confirmation from Airjordanmart.com by email, please contact Airjordanmart.com Support department
- Is my personal information safe?
- Yes, the information provided will ONLY be used for making legal documents related to the transaction and for delivery.
- Is card data kept on Airjordanmart.com Servers?
- No! For cards issued under MasterCard and VISA, card information is filled in directly on bank's systems. For cards issued under other organizations, stocking of these information is crypted using proprietary encryption algorithms, on environments physically separated from environments with online access. Information are kept only for the maximum possible duration for making a chargeback by the cardholder.
- What exactly can I do with My Account?
- You can use My Account to: - view all your order history in the Airjordanmart.com e-commerce system; - view details of each order, including the delivery status; - renew licenses of your purchased software when it expires; - view the details of the purchased product; - find support coordinates such as phones and email addresses from Airjordanmart.com ; - edit your personal data for future use;
- What payment methods do you support?
- - Credit/debit card (Visa, MasterCard) - Paypal Accept - MoneyGram - WesternUnion
- Do I have to pay Custom Tax?
- No,We will pay for that .
